TeachTown, Inc. (“TeachTown”)
is committed to protecting your privacy.
To that end, we have created this privacy statement to inform you about
our information gathering and dissemination practices for this website, www.teachtown.com, related
sub-domains (collectively, the “website”), and the locally installed client
application (together with the website, the “web services”). In this privacy statement you will find
information regarding the following:
1. What
personally identifiable information we collect through the web services and how
that information is used.
2. Information
about cookies.
3. With
whom the information may be shared.
4. What
choices are available to you regarding collection, use and distribution of the information.
5. The
kind of security procedures that are in place to protect the loss, misuse or
alteration of information under TeachTown’s control.
6. How
you can access and correct any inaccuracies in the information collected about
you.
If you have any
questions regarding this privacy statement, if you feel that we have not
complied with the policies stated here, or if you would like to request that we
change the way we use your information, please contact us at support@teachtown.com or
write to us at the following address:
TeachTown Support
At TeachTown we do
not sell or rent your personal information to third parties for marketing
purposes. We will only share your
information with third parties as described in this privacy statement or if we
are required to do so by law or in the good-faith belief that such action is
necessary in order to conform to the edicts of the law, cooperate with law
enforcement agencies, or comply with legal process.
An Important Note About Children.
Children (persons
under the age of 18) are not eligible to use the web services without some
supervision from a parent, guardian or teacher.
We ask that children do not submit any personal information to us unless
a parent, guardian or teacher is monitoring that submission or the child’s
general use of the web services. If you
are under the age of 18, you may only use the web services in conjunction with
and under the supervision of your parents, guardians or teachers who have
authorization from your parents or guardians.
What Personally
Identifiable Information do We Collect and How is it
Used?
·
Sign-On. We collect your
name, email address and in some instances, the company or institution you work
for, and if you sign up for our services, your address and telephone number as
part of the sign up process for the TeachTown.com service (the “Service”). This information is to allow you to access
and participate in the web services and enable us to communicate with you
regarding the web services as well as other products, services and
opportunities we believe will be of interest to you. At times this
communication may be effected through a third party communications company, who
will be instructed to maintain the privacy of your information and use it
solely for the purpose of communicating with you on our behalf. We may also use this information in aggregate
form to help us improve our products and services and engage in related
research activities. In addition, if you
choose to post messages in our bulletin boards, chat rooms or other message
areas or leave feedback for other users, we will collect that information you
provide to us. We retain this information as necessary to resolve disputes,
provide customer support, improve our products and troubleshoot problems as
permitted by law. If you send us
personal correspondence, such as emails or letters, or if other users or third
parties send us correspondence about your activities or postings on our
website, we may collect such information into a file specific to you.
·
Contact Us. We use links
located in the web services to allow you to contact us directly with any
questions or comments you may have. This
information is used to respond directly to your questions or comments. We may
also file your comments to improve the web services and offerings, or review
and discard the information.
·
TeachTown.com
Subscription; Purchase of Software. If you purchase a subscription to the TeachTown
program or any of our software, we will collect some additional information, which
may include a billing address, credit card number, a credit card expiration
date, and your role vis a vis the child (e.g. parent, guardian, teacher, etc.). This information will be used to process and
complete your payment. In addition, we
will collect information about your child (if you are the legal guardian) or
the child you’re working with (if you are not the legal guardian) including first
name, age, diagnosis and developmental information. This information is used to customize the
program to the child’s developmental needs and provide feedback to the parents,
teachers and students regarding a child’s progress. It may also be used in aggregate form by
TeachTown, either independently or with third party research institutions, for
product improvement, research and studies related to the TeachTown program
·
Opt-in
Programs.
If you have indicated that you are interested in learning more about
TeachTown and our offerings, have elected to take part in one of our Beta
programs, or if you have elected to receive our newsletter or other email
publications, we will collect contact information such as name, email address, phone
number and address. We may also collect information about your child and
his/her developmental needs. This
information will only be used to contact you to provide you with further
information about our products and services as you have requested.
· Demographic Information. We automatically track certain information based upon your behavior on the web services. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address.
Does TeachTown Use
Cookies?
A “cookie” is a small file placed on
your hard drive that tracks non-personally identifiable information such as the
number that represents you as a user in our system. We use cookies to track your log-in to the web
services. We also use cookies to allow you
to enter your password less frequently during a session. You are always free to decline our cookies if
your browser permits, although in that case you may not be able to use certain
features on the webs services and you may be required to reenter your password
more frequently during a session.
Additionally, you may encounter
"cookies" or other similar devices on certain pages of the website
that are placed by third parties. For
example, if you view a web page created by a user, there may be a
"cookie" placed within that web page. We do not control the use of cookies by third
parties.
With Whom Do we Share Your Information?
We never sell or rent your personal
information without your consent.
However, TeachTown may release personal information under the following
circumstances:
As discussed above under “TeachTown
Subscription; Purchase of Software,” if you order a subscription or purchase
software from TeachTown, we will collect billing related information from you,
such as a credit card number and billing address. We may share that information with a third
party solely for the purpose of processing your order. In addition, we collect information about the
child that is using our software or services.
After we receive the legal guardian’s or lead teacher’s consent, we will
share that information between that student’s teachers, legal guardians and
others who the legal guardian or lead teacher has approved. We may also use that information in
aggregate, non-personal form to improve our products and services or provide
reports about their success.
Choices Regarding
the Use of Your Information
·
How
to Discontinue Receiving TeachTown Email Publications. To stop receiving TeachTown
email publications, log
in to your account at www.teachtown.com, select the profile link on
your account page and change your email options.
·
How
to Access and Update User Information. You
can view and update your account information on the web by logging in and
selecting the profile link, or in the TeachTown program by logging in and choosing
the profile button.
How do we Protect
the Security of Your Information? Protecting
your privacy and your information is a top priority at TeachTown. We have taken careful measures to prevent the
loss, misuse, and alteration of your information. Once we receive your
information that was entered into our web services, it is stored behind a
firewall. All TeachTown employees are aware of our privacy and security
policies. Your information is only accessible to those employees who need it in
order to perform their jobs. If you
order software or services from us, we may share your information with a third
party solely for the purpose of processing your order. In the rare instance that an unauthorized person obtains your credit
card information and uses it, by federal law, you are only liable for the first
$50. In any instance where you have discovered or suspect fraud, you need to
contact your credit card companies immediately.
Please be assured that all of your information is
communicated via a secure connection using industry standard internet security
protocols.
Notification
of Changes.
If we are going to use your personally identifiable
information in a manner different from that stated at the time of collection
through our then existing privacy policy, we will notify you via email. You will have a choice as to whether or not we
use your information in this different manner. In addition, if we make any material changes
in our privacy practices that do not affect user information already collected
through our site, we will post a prominent notice on our website notifying
users of the change.
What Happens if you Communicate
with Us.
When
you send an email to us or visit the web site, you are communicating with us electronically.
When you send an email to us, you consent to receive communications from us
electronically in response. We may communicate with you by email, or by
updating or posting notices on our web site. You agree that all agreements,
notices, disclosure and other communications that we provide to you
electronically satisfy any legal requirement that such communication be in
writing. All communications with us
become the property of TeachTown.
Your Consent. You acknowledge that this privacy policy is part of the website terms
of use and you agree that using this site signifies your assent to TeachTown's
privacy policy. TeachTown reserves the right to change the terms of service,
including this privacy policy, at any time, without advanced notice. If we
decide to change our privacy policy, we will post those changes on this page so
that you are always aware of what information we collect, how we use it, and
under what circumstances we disclose it.